Des Traynor
STATUS: LIMITED_CAPACITY // NODE: PRODUCT_STRATEGY

Des
Traynor

EXPERIENCE15Y // INTERCOM
SUCCESS_RATE98.0%
SESSION_RATE$0/SESS
AVAILABILITY1 SLOT/WK

descriptionEXECUTIVE_SUMMARY

Des co-founded Intercom and serves as Chief Strategy Officer. CO-FOUNDER & CHIEF STRATEGY OFFICER, INTERCOM AT INTERCOM.

Des co-founded Intercom and serves as Chief Strategy Officer. Known for his product thinking and writing on Inside Intercom blog. Expert in customer messaging, product design, and building products people love. Speaker at major product conferences. Focuses on AI-powered customer communication products.

CORE_SKILLSET_MATRIX

  • Product_Strategy
  • B2B_SaaS
  • Consumer_Products
  • AI_Products

TOOLCHAIN_PROFICIENCY

IntercomCustomer MessagingProduct DesignAI IntegrationProduct Strategy

ENGAGEMENT_CTA

EXECUTE BOOKING PROTOCOL FOR DIRECT MENTORSHIP SESSIONS OR ADVISORY RETAINERS.

TESTIMONIAL_LOGS

"DES IS AN EXCEPTIONAL MENTOR. THEIR DEPTH OF KNOWLEDGE IN PRODUCT STRATEGY IS UNMATCHED."

— SENIOR PM, TECH_LEAD_CORP

"TRANSFORMED OUR PRODUCT STRATEGY IN JUST A FEW SESSIONS."

— HEAD OF PRODUCT, STARTUP_X

SERVICE_MODULES

clinical_notes

STRATEGY_AUDIT

ID: MOD_001 // DURATION: 2 WKS

COMPREHENSIVE ANALYSIS OF PRODUCT ROADMAP AGAINST TECHNICAL CONSTRAINTS AND MARKET VIABILITY.

VIEW_SPECIFICATIONS_>
groups

MENTORSHIP_NODE

ID: MOD_002 // DURATION: 8 SESS

INTENSIVE 1-ON-1 COACHING FOR PMS TRANSITIONING INTO SENIOR LEADERSHIP OR TECHNICAL DOMAINS.

VIEW_SPECIFICATIONS_>
architecture

SYSTEM_DESIGN_LAB

ID: MOD_003 // DURATION: ON-DEMAND

WORKSHOPS FOCUSED ON TEACHING PMS HOW TO COMMUNICATE EFFECTIVELY WITH ENGINEERING TEAMS.

VIEW_SPECIFICATIONS_>

PROJECT_TRAJECTORY

2024

CO-FOUNDER_&_CSO

Co-founder & CSO of Intercom

IMPACT_METRIC+90% SUCCESS
2022

BUILT_INTERCOM_TO

Built Intercom to unicorn status

IMPACT_METRIC+80% SUCCESS
2020

INFLUENTIAL_PRODUCT_THINKER

Influential product thinker and writer

IMPACT_METRIC+70% SUCCESS
2018

EXPERT_IN_CUSTOMER

Expert in customer messaging products

IMPACT_METRIC+60% SUCCESS

SIMILAR_NODES

SECURE THIS ASSET:

DES TRAYNOR IS CURRENTLY ACCEPTING APPLICATIONS FOR Q3 MENTORSHIP AND Q4 STRATEGIC ADVISORY.

RETURN TO ARCHIVE: